Retrieval over your content
Search and answer across documents, intranets, tickets and databases, always with citations.
Service 02
Private AI assistants
Secure, cited answers from your policies, contracts, procedures and records, deployed in your own cloud tenancy, on-premise or fully offline, so sensitive information never leaves your control.
Outcomes
Your knowledge, on demand.
- Answers in seconds, with the source documents attached
- Consistent interpretation of policy across every team
- Faster onboarding and fewer interruptions for experts
- Data residency and sovereignty you can explain to your board
What we deliver
Built for regulated, sensitive environments.
Your choice of hosting
Australian cloud regions, your own tenancy, on-premise, or fully offline with open-weight models.
Permission-aware
Answers respect existing access rights, with single sign-on and role-based controls.
Measured accuracy
Evaluation sets from real questions, tracked before launch and after every change.
Audit trail
Questions, sources and answers logged for compliance and continuous improvement.
Content pipeline
Automatic ingestion and refresh, so answers stay current as documents change.
Use cases
Where it earns its keep.
Policy and procedure
One trusted answer to "what is our policy on…" for every employee.
Contracts and legal
Find clauses, obligations and precedents across thousands of documents.
Field and technical teams
Manuals, safety procedures and maintenance history in the field, even offline.
Customer service
Accurate answers for agents, grounded in current product and policy content.
Research libraries
Literature, lab notes and protocols searchable in plain language.
Board and governance
Instant recall across board papers, minutes and decisions.
Engagement
Private AI Pilot
Four to six weeks. One high-value assistant, live on your content, in your environment, with an evaluation suite, access controls, audit logging and a scorecard against agreed targets.
from A$28,000
Can a private AI assistant run without the internet?
Yes. For the most sensitive environments we deploy open-weight models, embeddings and the search index entirely on your own hardware, including fully offline and air-gapped setups.
How do you stop the assistant making things up?
Answers are grounded in your documents and cite their sources. We test accuracy with evaluation sets built from real questions, and the assistant is designed to say when it cannot find a supported answer.
Who can see what?
The assistant respects your existing permissions, so people only get answers from content they are already allowed to access. Every question and answer can be logged for audit.
Is data residency the same as sovereignty?
No. Residency means data is stored in Australia. Sovereignty also considers who can legally compel access to it. We help you choose between Australian cloud regions, your own tenancy, on-premise and offline options based on your obligations.
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